SINCE 1993
Best-in-Class & Affordable Homeopathy Medicine
A trusted sign for manufacturing, research & analysis of homeopathic medicine.

Return and Cancellation Policy

Any defect or any complaint regarding the medicine should be placed at company over the telephone and mail that already set at contact us page.

The customer himself can cancel the order for the product till we ship it.

Orders once shipped it cannot be cancelled.

The online customer may be return the product in the following conditions by puting a complaint on  customer care within 24 hours of  receipt:-

1. delivered products were defective/damaged (will not be accepted if it has a tampered seal); please send the opening video with the complain

2. supplied products are expired;

3. delivered products do not match your order.

4. Any wrong products delivered other than the ordered products

Any customer if wanted to return the products, please mention that – the order no,full name, name of the products, and the reason why they are returning that

. Our customer care personal will verify the claim made by the customer within 72  business hours from the time of receipt of the complaint. Once the claim is verified  successfully as an authentic and reasonable cause , then the company will be started to either replace the product(s) or refund the amount as per the discretion of burnett research laboratory terms and condition.

For all orders which couldn't be executed, the sum gathered would be discounted inside 72  business hours from the hour of affirmation of orders cancellation by Burnett research laboratory, Such refund (if any) will be affected by means of payment gateway or such other mode as Burnett Research Laboratory considers appropriate..

Returns of price are not possible in the following conditions:-

• If customer already used the products.

• If Return request submission is made outside the specified time period ;

• If the Products with tampered or missing serial numbers, including price tags & labels.

• Any wrong ordering of product;

• If the products seal cap is broken or tempered.

• Batch no of the products should match with the invoice batch no of the same products;

Burnett Research Laboratory   reserves the right to cancel any orders without assigning any reason/ground.